Iyare Umweni Executive Coach, Master Facilitator Book a Conversation
BETTER ACCOUNT CONVERSATIONS

One-hour development sessions for people responsible for customers, relationships and revenue.

Your customers do not need another sales presentation. They need account managers who can listen, understand what matters, create valuable conversations and help people make good decisions.

Choose one session. Build a series. Develop the capability your team needs now.

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Listening that changes the conversation.

From Solution to Value

Connect what you sell to outcomes the customer actually cares about.

Collaborative Selling

Think with the customer rather than sell at them.

Making THE Connection

Establish relevance and credibility quickly.

Speak–Check–Align

Stop having two different conversations.

Irresistible

Make the next step easier to say yes to.

Opportunity Velocity

Diagnose what is stopping an opportunity moving.

Preparing for the Executive Conversation

Prepare differently for senior decision-makers.

One hour. A consistent working rhythm.

01

The question

Begin with a recognisable account-management problem rather than theory.

02

One idea

Introduce one memorable principle or model — not six.

03

Apply it

Use the tool on a real account, customer, opportunity or conversation.

These are working sessions, not webinars.

Each hour should leave people having done something with a real account, customer, opportunity or conversation.

“Some of the best sales training in my 32 year career.”Neil Martin, Microsoft
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